Privacy Policy

Last Updated: 2025-11-06

This Privacy Policy explains how LeafyLogic (“we,” “our,” “us”) collects, uses, and protects your personal information when you use MyCRMWorld, our CRM web application.

MyCRMWorld is owned and operated by LeafyLogic (Proprietorship), registered under GST No. 27BPXPS0973K1ZV with its office at:

Flat No. 101, Purvarang Society, C2 Building, Kesnand Road, Kesnand Phata, Pune, Maharashtra – 412207, India.

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1. Information We Collect

We collect personal, business, and technical information necessary to provide and improve MyCRMWorld services, including:

• Personal details (name, email address, phone number)
• Business details (company name, address, GST number)
• Login credentials and account data
• Usage information, device type, IP's, and browser details
• Payment details (processed securely through third-party gateways)
• KYC documentation and verification details as required for business accounts
• Employee information submitted by business users (name, email, designation, etc.)

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the MyCRMWorld platform
• Perform customer and business KYC verification
• Manage billing, invoicing, and payment transactions
• Enable business users to onboard and manage employees
• Communicate with users for support, updates, and notifications
• Comply with applicable laws and regulatory requirements

3. KYC and Employee Data Handling

a. We collect and process KYC data from businesses to verify identity, reduce fraud, and maintain compliance with applicable regulations.

b. When a business customer onboards its employees or representatives into MyCRMWorld, all information submitted for such employees is the responsibility of the business account holder.

c. LeafyLogic acts as a data processor for employee data submitted by businesses and is not responsible for any misuse, unauthorized upload, or inaccuracy of such information.

d. All KYC and employee data are stored securely and used solely for legitimate business purposes related to the functioning of MyCRMWorld.

4. Data Protection and Security

We implement industry-standard security measures including encryption, firewalls, and access controls to protect your data from unauthorized access or disclosure. While we strive to safeguard all information, no method of transmission over the internet is entirely secure.

5. Sharing of Information

We may share information with:

• Payment processors for secure transaction handling
• Third-party service providers (hosting, analytics, KYC verification)
• Regulatory authorities if required by law

We never sell, rent, or trade your personal information to third parties.

6. Cookies and Tracking

MyCRMWorld uses cookies and analytics tools to enhance user experience and measure performance. You can disable cookies through your browser settings; however, some features may not function properly.

7. Data Retention

We retain your data for as long as your account is active or as necessary to comply with legal obligations, resolve disputes, or enforce agreements. KYC-related data may be retained for compliance purposes even after account closure.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for data processing by contacting us at support@leafylogic.com. We may verify your identity before processing such requests.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.